Online Retail Assistant

We have an exciting opportunity for an online retail assistant to join our friendly team at our distribution centre in Hurstpierpoint.

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Who we are looking for?

We are looking for someone who will enjoy dealing with the variety of different items we receive into our distribution centre. This role is part of the team that sorts and sells these items through our various online marketplaces.

Based in our busy distribution centre in Hurstpierpoint you will enjoy being involved in organising, picking and packing items and then distributing them to our customers.

Ideally, you should have some experience of working in a customer focused environment and have a positive ‘can do’ attitude.  

To deliver our high customer service standards you will need to have good IT, communication and organisational skills as well as a friendly approach.


  • £18,575 starting salary FTE per annum (Band 1 £18,575 – £19,279 through performance related progression)
  • 37.5 hours per week Monday – Friday
  • Full time, permanent
  • Office based at our Distribution Centre in Hurstpierpoint


What do we provide?

Some of the great benefits of working with us include:

  • Full induction and ongoing training opportunities
  • Performance related pay progression
  • Access to self-development courses such as Growth Mindset, Resilience, Dealing with stressful situations etc.
  • 35 days holiday (27 days holiday + 8 Bank Holidays pro-rata for part-time employees)
  • Enhanced maternity/adoption pay
  • Free BUPA Employee Assistance Programme
  • Free eye tests and special prescription allowance for screen users
  • Generous Pension 5% employer, 3% employee pension – (Option to transfer NHS Pension subject to pension rules)
  • Company sick pay scheme – Well-being is at the heart of everything we do, and it starts with ensuring your own
  • Peer recognition GEM (Go the Extra Mile)
  • Long service awards
  • 20% Staff discount in our charity shops
  • Free tea and coffee
  • Subsidised meals if working in the hospice building
  • Free onsite car parking (hospice and distribution sites only)

How to apply

If you have any questions about the vacancy please speak to Rohit Saini, Online Retail Manager:

We will shortlist and interview candidates as applications are received, and as such this vacancy may close at any time.

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