Family Support Services

Family Support Services

If it matters to you, it matters to us. We hope our range of services will help you feel calmer, happier and more in control.

Activities at the Family Support Centre

Please note: Our Family Support Centre (previously known as ‘Beacon View’) is undergoing changes to its service. Information about this will be updated on our new webpage in due course. However the Family Support Centre is currently offering a limited number of activities as we are gradually reopening following changes to the government guidelines in response to the Coronavirus pandemic.

For information about what courses are available and when, please contact Rachel Lohrey on 01444 470218 or email us at


Our counselling service provides a safe, confidential space that may be able to help you make sense of and adjust to life at this difficult time. Counselling can help you to improve your quality of life, feel more in control, understand your choices and improve your relationships. Our counselling service can be accessed individually or as a couple/family, in your own home or at the hospice.

Welfare advice

Living with illness may mean you have to consider financial and practical issues that have not arisen before, such as needing to stop work because of your diagnosis or a relative needing to stay at home to be there for you. Your everyday costs might go up too: you could be travelling here or to the hospital, dealing with parking costs, using your phone more to keep your family and friends updated, or using additional gas and electricity if you are spending more time at home. Our welfare advisors can discuss any of these concerns with you and offer advice and guidance on benefits, mobility, housing, pensions and practical home-care and residential services. They can also help you to plan practically for your future.

Complementary therapy

Complementary therapy is given alongside conventional medical treatment. It may help you feel more relaxed or to sleep better and can even relieve pain and improve energy levels. Our hospice therapists offer treatments including massage, aromatherapy, reflexology and reiki.

Our Complementary Services are currently suspended due to the impact of the Coronavirus pandemic. We will be resuming services again in the future and will update this page when we have further information about this.

Spiritual wellbeing

When living with illness, people often reflect on their life experiences and important questions can arise. You might question what your life has been about, whether you have done ‘enough’ in your time, what is most important to you, what kind of funeral you would like, or what will happen next. You may just wish to chat informally about the things important to you – perhaps your interest in music, gardening or other pastimes. Our spiritual team can help you find your answers, or simply chat confidentially about anything you feel you need to. If you are of faith, we can call on people from all faith backgrounds to support you. We also hold weekly communion services and can pray with you if you would like.

Some people prefer to be quiet and reflective at this time; we have a Sanctuary – a place of peace -where you can do this. In here there are a range of leaflets you can take, including poems and prose that you may find comforting.

Open Garden 2022 gif of images of local gardens. Click to see more.