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Our Care

Carers, Family & Friends

St Peter & St James Hospice provides free, expert care to anyone in our community affected by a life-limiting illness. This support includes patients, their family and friends.

Am I a carer?

A carer is someone who provides support to family or friends who could not manage without this help. This could be caring for a relative, partner, friend or neighbour who has a life-limiting illness. Many carers don’t see themselves as carers and it often takes an average of two years to acknowledge this support. All the care given is unpaid. Anybody from any background and of any age can be a carer. If you see yourself as a ‘devoted daughter’, ‘a supportive partner’, a ‘good friend’ or a ‘caring neighbour’ then you are most probably a carer.

How we support you 

If someone close to you has been referred to St Peter & St James Hospice, we have a range of services to support you, whether you are carer, family or a friend of the patient. These services are available while the patient you are connected to is using the hospice services and after bereavement.  

If you need any of these services below please contact us.

Carers Café

This weekly session, held every Thursday, is for carers from our community to come together in a friendly and social environment.   

Our complementary therapist will be available to offer a free massage, aromatherapy or reflexology session, and our welfare officer will be on hand to offer advice and support. We have occasional guest speakers and organised seasonal craft workshops. 

Refreshments and lunch are available.


Our counselling service provides a confidential space with a trained professional to help you make sense of, and adjust to life, at a challenging time. Counselling can help you adjust to change, anticipating grief and improve your relationships. Counselling is also offered post bereavement.

We offer 12 sessions, each 50 minutes long, focusing on the impact of the life-limiting illness affecting the person close to you, and the effect it has had on you. Our counselling service can be provided in your own home, at the hospice, face to face, via phone or online.

Read more on our blog

Welfare Advice

Our Welfare Advice service can support you with any practical issues, such as applying for grants and benefits, financial planning, debt advice, housing and transport issues (for instance getting a blue disability parking badge). We can help with any pension changes and life insurance or critical illness cover and ‘death in service’ where this is required.

We can also sign-post to other services for support with will-writing and funeral planning.

Social Work

Our social worker is a key member of the hospice team and can work with other agencies to help you explore options and make choices about the care and support your loved one receives, according to their needs and what matters most to them.

Our social worker can support you with the practical, social and emotional needs and is available to family and friends, as well as patients. This might include facilitating challenging conversations, how to communicate with your children or young relatives at a difficult time, plans for guardianship and tackling the effects of isolation.

Spiritual Support

When someone close to you is living with a life-limiting illness, people often reflect on their life experiences and important questions can arise. You might have questions and wonder what will happen in the future.

Our spiritual care team can help you make sense of these questions, or discuss confidentially anything you feel you need to. If you are of faith, we can ask our local community faith leaders to support you. We have a quiet, reflective space called The Sanctuary at the Hospice which you are very welcome to visit.


When someone close to you is diagnosed with a life-limiting illness, you might find that as a carer, you become isolated and find it difficult to do everyday tasks such as grocery shopping due to the need to provide care.

Our trained volunteer companions can offer a social outlet to carers, at home, via telephone or online. They can also offer practical support such as sitting with the patient to allow the carer to have a break or by collecting urgent prescriptions and groceries as required.

Walk & Talk

Our volunteer befrienders run two walking groups at the National Trust’s Sheffield Park and Garden, which kindly grants access to the park and gardens for free. Each walking group takes place once a month.  

Ambles: Connect with other carers. 

Footsteps: Connect with others who have been bereaved. 

Complementary Therapy Service

This service can include aromatherapy, massage and reflexology sessions. The therapist will discuss with you what treatment may be of benefit to you and adapt it to suit your needs. Alongside any medical treatment that you may be having, complementary therapies may help to ease a variety of symptoms.

Bereavement Group

The Bereavement Group is held once a month and provides a safe space for people to remember together. It is very informal, with plenty of tea and cake, and offers a chance to meet with others who may have similar experiences.

Melissa (right), with her dad and sister.

Palliative care is such a key thing in everyone’s life one way or another and I don’t think people realise how important it is, not just for the patient, but those around them as well.

Read Melissa’s Story
Patient and Carer sitting and smiling

How do we support Patients?

We offer a range of services to patients at St Peter & St James Hospice, whether in their home, at our Living Well Centre or on our Inpatient Unit. Our team works holistically to ensure everyone receives the right care, at the right time.

For more information about the services we offer to patients, please see our Patients page, linked below.

Our Healthcare staff

How can I be referred to St Peter & St James Hospice?

We welcome referrals from your GP or healthcare professionals involved in your care. You can also refer yourself directly to St Peter & St James Hospice.

For more information about making a referral, please see our Refer to Us page, linked below.

Refer to Us
Our staff

What happens after I have been referred?

When you are referred to us we will contact you to discuss your needs, address your concerns and plan your care with you.

If your condition changes or you have any concerns or queries you can contact us anytime on 01444 471 598.

Contact Us

If you have any questions about our services please do not hesitate to contact us via our contact page.  

Contact Us
Patient and Carer sitting and smiling


Patient sat with carer in living well centre

Living Well Centre

Healthcare worker smiling

Refer to Us