Visiting Us
When visiting St Peter & St James Hospice, please report to the reception team on arrival.
We look forward to welcoming you.
Our address is:
St Peter & St James Hospice
North Common Road
North Chailey
Lewes
BN8 4ED
Visiting Times
Routine visiting hours are between 11am – 6pm, however you may want to visit at other times so please discuss with the care team or contact us on 01444 471 598.
After 5pm on weekdays or at the weekends, please ring the doorbell and we kindly ask you to bear with us – we will answer the door as quickly as we can, but our nurses may be busy delivering care to patients.
We can help to arrange Teams, Zoom or FaceTime meetings if you are unable to visit in person; please let us know if we can help you with this.
Occasionally we may need to limit visitors due to space in the patient’s room. If the person you are visiting has too many visitors, you may be asked to wait until there is more space available. If the person you are visiting needs care during your visit, you may be asked to wait outside of the room while this happens.
Facilities available
Refreshments
Visitors to the Hospice can order meals from our kitchen menu for lunch and supper. We ask that food is pre-ordered where possible; lunch should be ordered by 11am and supper by 3:30pm. We take payment via cash or card and can accommodate dietary requirements; please ask the catering team and they will be happy to help. Our kitchen also sells a range of homemade cakes and biscuits.
We have a Tuck Shop in reception with a selection of confectionery and soft drinks and free hot drink facilities are available in the Patient and Family Day Lounge.
Smoking
Smoking is strictly prohibited within the hospice but a smoking shelter is provided in the car park opposite the main entrance.
Frequently Asked Questions
We have ample free parking and disabled parking spaces available on site. When you turn off North Common Road, you’ll find a long driveway, where the hospice is situated. There, you can turn right into the visitor car park.
Unfortunately there are no direct public transport routes. We are close to Haywards Heath, Wivelsfield, Burgess Hill and Plumpton train stations and taxis are available.
Yes children can visit if accompanied by an adult.
Our ward, patient lounge and Living Well Centre have level access with disability friendly toilet facilities located close to each area.
In each patient room there is a fridge, TV, ensuite toilet and WiFi available.
Yes pets can visit as long as they are well behaved and not disruptive to other patients. Pets remain the responsibility of the visitor.
If you have never visited a hospice before it is quite natural to feel concerned about visiting. You might find it helpful to speak to someone about any concerns you have before visiting.
Please feel free to contact our team via the contact us section on our website or phone our reception and a member of staff will be able to discuss any worries you may have.